Orlandovacation.comOrlandovacation.com
Forgot password?

Frequently Asked Questions about Orlando Vacation Homes

General Questions

What is required to make a reservation at a vacation home? All we require to make a reservation is a deposit. We will charge nothing else until 15 days prior to your reservation, at that the remaining balance will be due. If something should come up between the time you make the reservation and 16 days prior to your arrival we can cancel your reservation for you and refund of the back to you.

Is the home or condo I see on the internet the exact property I will get?The pictures you see on the website are pictures of our exact properties. We do not guarantee any specific vacation homes, but all the homes will be of the same quality, look and feel of the pictures you see on the website.

Are the offers on the website related to a timeshare? Absolutely not…we offer great vacation homes at low nightly prices. None of our offers are related to timeshare promotions.

How far are the vacation homes to Disney World? All our vacation homes are within 8.5 miles to Disney World, even during high season it will take you no longer than 15 minutes to get to and from Disney World.

How do I know Orlandovacation.com is a good company to due business with? This is a great question and one I am always happy to answer. Orlandovacation.com or Affordable Travel of Orlando as we are also known as have been in business since 1991 and we are members of the Better Business Bureau, the Central Florida Property Management Association, and we have had a sellers of travel license from the state of Florida since 1991.

It is always a good idea to check out a company before you do business with them. We are proud of our track record and we always strive for 100% satisfaction guarantee with all our clients. Please click on the BBB logo on our side menu to see our track record of offering great customer service.

Reservation Questions

What is required to make a reservation? All we require to make a reservation is a small refundable deposit. There is no other money due until 15 days prior to your arrival.

What’s the latest I can make a reservation? Last minute reservations are very popular now, but vacation homes are much different than hotels. We need at least 3 full days to guarantee you a reservation.

Does it cost anything to change a reservation? There is no fee to change a reservation. If you need to cancel a reservation there is a cancellation fee.

How will I receive my confirmation letter? We will e-mail your confirmation letter to you within 48 hours of you making a reservation. On the confirmation letter you will have all the directions you will need to get to your vacation home.

Orlando Vacation Home Management

What do I do if we would like the pool heated? Orlando weather is kind of weird…one day the high can be 85 degrees and the next day the high will only be 65 degrees. Regarding pool heat, check the weather channel a few days prior to coming to Orlando, if the weather is not going to be above 80 degrees you will want to have the pool heat turned on. We need to have at least 48 hours notice prior to your arrival to have the pool heat turned on.

What time is check-in and check-out? Our check-in is at 4pm to 9pm and the check-out time is before 10am. If you are arriving in town after our welcome center is closed we do have an after hours box which will have all your information and directions to your house. Inside the after hours packet we do have an emergency number which we keep staffed 24 hours a day to answer any questions you may have.