Legoland Guests With Disabilities
With so many theme parks in the Orlando area, it can be difficult for guests with special needs to remember which park has which restrictions and special access pass. The majority of attractions and rides at Florida’s Legoland are handicapped accessible, and Hero Passes can help you avoid waiting in lines. Let’s take a deeper look to get you the information you need before your trip.
Much of the information you need is found within the parks
When you arrive at Legoland your first step should be to grab a park map. On it, you’ll find detailed information about which rides are ADA accessible for guests in wheelchairs or with other special needs. At the entrance of every ride, you’ll see a board labeled “Let’s Have Fun And Be Safe,” which will give you information on what safety restrictions apply to each ride.
Waiting in line together
Almost all rides at Legoland those in wheelchairs can wait with their party. The exceptions are:
- Safari Trek
- The Dragon
- Aquazone Wave Racers
Getting on and off of rides
The staff at Legoland, referred to as Model Citizens, are ready, willing, and able to help with specific access to special ride compartments, it’s against company policy to lift your direction into or out of a ride. However, your family members and helpers are likely much more informed about your unique needs and conditions and are therefore better suited to help anyway.
For that reason, Legoland prefers that those needing special assistance or help into or out of an attraction ride with someone who can help. In the event of an emergency or ride evacuation, the help you need will be right there with you.
Special help for hearing disabilities
If you have a hearing disability then you’ll be glad to learn that Legoland has you covered there too. You’ll find special accommodations available in the park. The best way to make sure you have access to these special accommodations is to contact Guest Services at least two weeks before your visit. They can be reached at 877-350-LEGO.
Get detailed information on the Guests with disabilities brochure
Legoland really goes the extra mile to make it as easy as possible for you to enjoy their parks. You’ll find their Guests with Disabilities brochure within the park. It details every ride and what’s required from riders. For example, for the Junior Fire Academy, the brochure says: “A slow-moving ride that travels in a circular direction. Guests must be able to sit upright and transfer from wheelchair to ride. A helper is recommended. Disability access is via the exit.” You can also view the brochure online.